FAQ
  • What materials do you use for your accessories?
    Depending on your choice, our craftsladies can make an individual piece using plastic, glass, pearls, natural stones, silver, and other materials you find most appealing. Accessories presented on the website always have a composition written below on the product page.
  • Do the accessories tarnish with time?
    We use materials that do not tarnish with time, such as silver and natural stones. Plus, a checklist on how to prolong your accessory’s life goes with every order! However, if your piece turns out to tarnish, you can freely contact us and either get your piece restored or get a discount for a new one.
  • Can I return the piece I bought from you?
    It depends on the reason for the return. If your piece turns out to tarnish, you can freely contact us and either get your piece restored or get a discount for a new one. If you just got tired of the product, it is also possible to trade them in and get a discount for a new piece unless the state of an old accessory is unsatisfactory.
  • Can I choose the colour of the item I want?
    Absolutely! You can choose colours, patterns and materials you like, and our craftsladies will enthusiastically make your wish a reality, for you to easily match the accessories with clothing items in your wardrobe.
  • My mom has an old piece of jewellery bought a decade ago. Can I bring it to you for restoration?
    Unfortunately, we do not specialise in restoring jewellery. Coquetry’s agenda is to preserve the memories that certain pieces hold by creating new ones with the addition of materials used in the original accessory that you bought. So, instead of restoring a product, we can suggest your mom (or you) to choose colours, patterns and materials that she likes and our craftsladies will create a new accessory on the basis of an old one that you want to keep.
+7 (967) 025-43-30
coquerty@gmail.com


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